Privacy Policy

Last Updated: 25th June 2024

Your privacy is important to us. This Privacy Policy explains how The Potters Studio ("we," "our," or "us") collects, uses, discloses, and protects your information when you visit our website [www.thepottersstudio.com] (the "Site") and use our services.

Personal Information: We may collect personal information that you provide to us, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Any other information you provide when booking courses, workshops, or making inquiries.

Usage Data: We may collect information on how you access and use our Site. This usage data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our services
• Improve, personalise, and expand our services
• Process your transactions and manage your bookings
• Send you emails regarding your bookings, payments, and other necessary updates
• Send you promotional materials and newsletters (you can opt-out at any time)
• Respond to your comments, questions, and requests, and provide customer service
• Monitor and analyze usage and trends to improve your experience on our Site
• Detect, prevent, and address technical issues

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information, except in the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• When we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety
• With your consent

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal information.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: thepottersstudio@outlook.com.

Our Site may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy